Text Message (SMS) Policy — Hodor Solutions

Hodor Solutions LLC ("Hodor," "we") sends text messages only as part of our software products — Hodor CRM, Hodor Sign, Hodor Vault, Hodor Contractor Portal, and Hodor Books — and only to people who have opted in.

What we send

Service and security messages tied to your existing account, such as:

• Sign-in verification codes (two-factor authentication)
• Security alerts — for example a password change or a change to your sign-in settings
• Appointment and signature-request reminders
• Work-order, field-report, and support-case notifications

We do not send marketing or promotional text messages. If that ever changes, it will be a separate program requiring its own explicit opt-in — you will never receive marketing texts because you enabled security codes or service notifications.

How opt-in works

You add your mobile number yourself, inside your password-protected account (Settings → Security for sign-in codes, Settings → Notifications for service messages). We confirm the number with a one-time code before it is used. The form states what the number will be used for, and your consent is recorded with a timestamp. We never enroll numbers from purchased lists, imports, or any source other than you entering your own number in your own account.

How opt-out works

• Reply STOP to any message to stop receiving texts from that product immediately.
• Reply HELP for assistance, or contact support@hodorsolutions.com.
• You can also remove your number or change preferences anytime in Settings → Notifications; security-code texts stop when you remove SMS as a sign-in method in Settings → Security.
• Opting out of service notifications does not affect your account or our email notices.

The fine print

• Message frequency varies with your account activity (verification codes are sent only when you sign in or enroll; notifications only when the relevant event happens).
• Message and data rates may apply, depending on your carrier and plan.
• Carriers are not liable for delayed or undelivered messages.
• Your number is used only as described here — see our Privacy Policy.
• Questions: support@hodorsolutions.com.